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Quick Guide: Storm Damage Cleaning vs. Other Flood Cleaning

4/18/2018 (Permalink)

Storm Damage Quick Guide: Storm Damage Cleaning vs. Other Flood Cleaning Give SERVPRO a call if you experience storm damage. We have technicians available 25/7.

When storms accompanied by heavy rain pass through Peoria, AZ your home may be at risk for flooding. If damage does occur, working with a residential storm damage expert can make the cleanup much simpler for you. However, you may still wonder how cleaning up after a storm is different from cleaning up after a pipe burst or another source of flood water.

Storm Damage

Storm damage can include more than flood damage. You may also have to deal with disrepair caused by wind, hail and other weather elements. Because there are so many potential factors, cleaning up after a storm may require certain steps, such as the following:

• Making repairs to roofing and siding
• Using a pump to remove standing water from a house
• Drying out furniture and other possessions
• Disinfecting areas affected by flooding of potentially dirty water
• Repairing damage caused by water
• Getting rid of mold

Depending on the severity of a storm, some homeowners may even have to make structural fixes to their homes.

Other Flood Damage

Your home can have standing water for other reasons besides a big storm. Burst pipes, backed up appliances and clogged toilets could cause flood damage in your home. When this type of water source leads to a flood, the repair process is typically a little different.

First, you know the exact source of the water. This allows you to determine whether the water is clean or dirty. If you know the water is not contaminated, you may not have to disinfect your belongings after drying them out. Second, you have to find the source of the water deluge and fix the problem. If you simply dry out your house without fixing the source of the flood, you may have to deal with more water damage in the future.

The way your remediation team handles flooding will depend on the source of the water. Clean and dirty water have to be taken care of differently to ensure your home stays in top shape. Visit for more information on storm damage. 

What Happens After Your Commercial Building Is Damaged in a Storm?

3/21/2018 (Permalink)

Storms can cause a lot of problems in Peoria, AZ.

They may lead to water, wind or hail damage to your commercial building. Some of the damage caused by storms can be extremely serious. Water damage, for example, can lead to structural problems if left untreated or if not taken care of properly. If your building is damaged in a storm, what should you expect the storm restoration team to do?

  • Remove Water: The first step in the restoration process is to get rid of the standing water in your building. This may require fans, wet vacuums and other commercial-grade equipment. Typically, a fast response and removal are better than waiting around.
  • Remove Wet Materials: Once the standing water has been removed, wet materials also need to be taken care of. Sometimes, you may have to tear out drywall, carpets and other pieces of your building. This removal process helps reduce the mold and bacteria growth that may be associated with untreated water damage. Some furniture and porous equipment may also need to be disposed of.
  • Dry Out Structure: After the waterlogged materials have been taken out of the area, you may think it's time to start fixing things up. However, you need to make sure everything is completely dry before starting the repair process. Airing out the building can help remove the small pockets of moisture caused by flooding.
  • Restore the Building: The final step in the storm restoration process is actually fixing up the building. Depending on what sort of tear out was necessary, you may need to patch drywall, replace carpets and get new furniture.

Storm damage doesn't have to completely take over your life. When you turn to a restoration team in Peoria, AZ, they can take care of every aspect of the cleanup process. From water removal to material tear out, you can trust the professionals to properly deal with any type of storm damage.

Your Insurance May Not Cover Your Broken Pipes, and Here’s Why

3/21/2018 (Permalink)

If your home was recently subject to a flood because of a broken pipe, you may want to know if your insurance coverage will pay for the cost of remediation. In many instances, the answer is yes, but in a few specific circumstances, the answer is a resounding no. Why, you wonder, would an insurance company deny a water damage claim? Here are a few reasons:

  • You failed to fix a broken pipe
  • You failed to fix a leaking pipe
  • You failed to replace a broken pipe
  • You failed to take preventative measures

Insurance Agencies Don’t Cover Negligence

As with all insurance policies, there are certain stipulations to coverage. For instance, some healthcare policies won’t cover preexisting conditions or any symptoms of said conditions, and an auto insurance provider will refuse to cover the cost of a broken window if you knowingly parked in a bad neighborhood. Homeowners’ insurance companies have their limitations as well, one of which is negligence on the part of the owners.

If the insurance adjuster discovers that the flood in your home was due to your failure to perform routine maintenance or to take reasonable preventative measures, you claim is likely to be denied. For instance, if you knew that a pipe was broken but didn’t fix it, damage caused by a surge of water through said pipe may not be covered. If a pipe burst because of a known leak down the line, any subsequent damage may not be covered. If you went on vacation in the middle of winter and did not insulate exposed pipes or set your thermostat to turn on at a certain temperature, damage may not be covered.

Fortunately, there are simple steps that you can take to ensure that all damage caused by a flood is covered. Talk with your Peoria, AZ, water restoration team about possible preventative measures.

The Home Testing Kit Is Positive: Could It Be Right?

3/21/2018 (Permalink)

Mold Remediation The Home Testing Kit Is Positive: Could It Be Right? Mold in a Peoria, AZ home.

As a homeowner, you want to be proactive in the care of your Peoria, AZ, home.

You work hard to maintain your roof, yard and appliances, so it makes sense that you want to keep your home mold-free to ensure everything is at its best. You may have decided to buy a DIY mold tester kit. These kits are supposed to help you determine whether you have mold in your home without paying for experts to help. However, while they may sound like a good idea, such kits may not always be accurate.

  • No Dating System: Many mold testing kits sit on shelves or in warehouse spaces for a long time before they come into your home. While this may not seem like a big deal, extended time on the shelf increases the chances that the mold kit is already contaminated before you use it. Without an easy-to-read expiration date, you can never be too trusting of the results of the kit.
  • No Accompanying Inspection: Even if a home mold testing kit comes back positive, you will not get a clear understanding of what that means without an inspection done by a professional mold removal service. You won't know the extent of the growth. You won't even know if the mold is actually growing in your home or naturally occurring in the air, as mold can naturally be found in the air both indoors and outdoors.
  • No Understanding of Dead Spores: Most of the DIY mold testers only look for live mold spores. However, even dead spores could affect your home because they can become reactivated with a bit of moisture.

A home mold testing set may seem like a great thing, but it can raise more questions than it can answer. If you really want to know if you have a mold problem in your house, you need to let an environmental hygienist perform professional tests.

Fire Damage and Water Damage Go Hand in Hand

2/21/2018 (Permalink)

The first 24 to 48 hours after a fire are the most important. Firefighters use high-powered water hoses to contain the fire. So you end up dealing with fire, smoke and water damage. Before re-entering your commercial building check to make sure it is safe. Sometimes fires can actually flare up from embers days after a fire seems dormant.

Aftermath of a Fire

There are a few things you need to do immediately after a fire.

• Call your insurance
• Assess the damages
• Use boards and tarps to secure the premises
• Start the water cleanup
• Start the smoke cleanup and fire cleanup
• Start repair damages


After gaining entrance and calling the insurance company, you need to start drying your building out. If you don’t deal with water damage immediately, it can lead to mold and other problems.

Start by removing all of the debris and items you can’t salvage. Move salvageable items to a storage unit, so they don’t become more damaged. If furniture and other items are wet, move them outside so they can dry out.

You may need to bring in industrial size fans. Circulation not only helps with the water cleanup but it helps push stagnant and possibly hazardous air outside. Remove and wash all draperies. Most fabrics will need dry-cleaning due to smoke and soot damage.

Remove all the water from floors and carpets with a water-extracting machine. Fire restoration companies in Glendale, Arizona, should have all this equipment available with their services. It might be necessary to remove the carpet if it has been more than 48 hours. Mold might already be setting in.

Everything in the building that can be washed needs to be washed. This includes dishes, appliances and any inventory. A mixture of vinegar and water makes a great cleaning solution.

Fire, smoke and water cleanup are daunting tasks, but Fire restoration specialists can help you determine what is salvageable and what is not. They can help you get your business back up and running in the shortest time possible.  

Visit us at for more commercial information.

Your Building Could Have a Mold Problem, Even If You Don’t See It

2/13/2018 (Permalink)

Have you noticed that distinctive and disgusting mold smell lingering around your business? You have looked at every nook and cranny in your building, but you just can’t find the source of that fungus smell. You’re not alone. Mold can be tricky.

To understand what to do about your mildew smell in Weedville, Arizona you need to grasp these main concepts:

• What causes mold’s odor
• Where mold hides
• How to detect it

What Causes the Odor

As moisture builds up in a room, mold multiplies and becomes big enough to detect. As the fungus continues to grow, it emits Microbial Volatile Organic Compounds. These MVOCs are the source of the mold smell, not the fungus itself. The more stagnant the air is, the stronger the mildew smell may become.

Where Mold Hides

Mold is tricky and can hide in places you can’t see. For example, it can seep into upholstery, under carpets, and behind walls. Just because you cannot see the mold doesn’t mean the smell is just in your imagination. If you detect that fungus smell, you may need to call in a professional to find and take care of the problem.

How to Detect It

If you have smelled the mold, you have already taken the first step. However, if you can see the mold, you may need to call someone in to use other methods of detection. Some professionals in Weedville, Arizona, use infrared devices to find the source of the odor. These cameras can help a restoration crew see mold that hides under surfaces and in the smallest spaces.

Once the team members know where the mold is, they can recommend actions. If the mold has caused a noticeable odor in your business, it’s likely there’s a big enough problem to require professional interference. They can help you stop the damage and get rid of that mold smell once and for all.

For more information on mold visit us at

How to Take Care of Your Furnace This Winter

2/6/2018 (Permalink)

Stay safe and warm this winter in Peoria, Arizona by putting some care into maintaining your furnace. Furnaces that don’t work properly may cause fires, which can be a big safety risk and give you the added burden of having to deal with fire and smoke cleaning. You can avoid this by keeping your furnace in great shape.

Prepare for the Cold

One of the best things you can do for your furnace is have maintenance done before the cold season hits. This can help ensure that you will have a working furnace when you need it, which can save you a lot of hassle in the long run. It can sometimes take time to get furnace repairs done, and it’s great to try and catch problems before winter.

Check the Filters

Filters can be vital to overall furnace operation. Filters can become clogged with dust or other debris in the air, causing the furnace to be unreliable or even dangerous. Checking the filter often and possibly replacing it before winter begins can be a good idea. Fire cleaning can be the least of your worries if you find yourself caught in a fire emergency.

Uncover Heating Vents

Blocked vents can defeat the purpose of having a heater, since no warm air reaching the space means the room won’t be heated. Before you use your furnace, make sure to check that all the vents in your house are uncovered. Vents that are covered by furniture or other objects can create a fire hazard, as they can cause the furnace to overheat.

By keeping your furnace in good working condition, you can protect yourself from fire danger while staying comfortably warm. In the event of a fire, your first priority should always be evacuating. Once the emergency has passed, it can be best to get help with fire cleaning from a professional restoration service.

Visit us at for your fire restoration information. 

Happy 2018!

1/11/2018 (Permalink)

General Happy 2018! Ashley and Kelly at the SERVPRO Christmas Party

Hey, friends!  Happy 2018 from your SERVPRO of Peoria/W. Glendale Marketing team!

2018 is here in full force and I can't believe we're already half way through the month.  Where does time go?  

My goal for 2018 is to be more present on the SERVPRO blogs, Facebook Live more, and continue to bring you all great content regarding fire and water damages.  If you have anything specific you'd like to have covered, please e-mail me at  I'd appreciate any feedback!

It's crazy to think that I am approaching my 9th year with SERVPRO of Peoria/W. Glendale.  To be honest, I don't feel like enough of an adult to have been at the same company for that amount of time.  But here we are, and I couldn't be more happy.  

I'm so proud of this company and of all of my franchise friends doing great things and killing it out there.  We truly do make a difference in peoples lives and I am thankful to be a part of the green team. 

Thank you to all of our clients who have trusted SERVPRO of Peoria/W. Glendale with your homes and businesses.  We will continue to provide you with the best service out there.  

Happy New Year!

- Kelly 

4 Steps To Deal With Flood Mold

1/10/2018 (Permalink)

Whether it’s from a storm or a broken pipe, flooding can be stressful to deal with. Mold growth is one of the most common side effects of a flood. If you’re struggling with the problems of overflowing water and the resultant mildew, here is how you can deal with it.

1. Disconnect Power

As soon as you notice that there’s standing water in your Peoria, AZ home, it’s important to turn off all of the power. Even if the water isn’t close to an electrical outlet, this is a safety precaution that you don’t want to ignore. If for any reason the water travels, you don’t want to run the risk of electric shock.

2. Drain Water

The next step is to call for an extraction specialist to get rid of the water. Since standing water can lead to bacteria and mold growth and can be dangerous to remove, you need someone who has experience dealing with flooding. Additionally, you want to guarantee that all of the moisture has been removed. Professional companies can provide experts with the right gear for the job.

3. Disinfect

You should not hesitate before taking any of these steps. Keep in mind that mold growth can occur in as little as 24 hours. Disinfecting your belongings and home should come once the building is dried out. Use vinegar, water and detergent to clean walls and furniture of mold.

4. Prevention

The best way to prevent mold growth is to not allow standing water to remain in your home for long. Mold growth thrives in warm, moist environments. Utilizing air flow and keeping everything dry can help you avoid dealing with mold in the future.

Floods can be devastating, and the mold growth that comes from a flood can be difficult to clean up. Fortunately, remembering these steps can help you handle the problems that occur once you’ve discovered the standing water.
Visit for more information on storm damage.

Don’t Panic Over Burst Pipes

1/10/2018 (Permalink)

As winter comes in full force, burst pipes will become a reality for some homeowners. To wake up in the morning to a flood of water is a nightmare, to say the least. No matter how big or small the flood is, keep in mind that a little water can do a lot of damage in a short amount of time. If you’re unlucky enough to be hit with water damage from a broken pipe, don’t fret, these three tips will help you through it.

1. Calmly Assess Damages

As with any emergency situation, the key is to stay calm. Stress can make it difficult to make informed decisions or recognize the reality of the damages caused by the flood. First, look for the most visible signs of water damage on walls, rugs and furniture. If anything is saturated, bring in a restoration specialist to ease your mind and start damage control.

2. Utilize Fresh Air

To dry out your home and protect against further water damage, you should air out your residence entirely. Open the windows and run a fan to get the air flowing through your residence. Additionally, you may use a dehumidifier to push the process forward.

3. Clean Mold and Mildew

After the water cleanup, mold and mildew have to be eradicated. Detergents and bleach may be appropriate for the cleanup. You can scrub nonporous furniture and objects free of mold. However, for nonporous contents, they may need to be tossed out.

Water damage due to broken pipes is common. When it happens, however, you don’t have to go into a panic over what to do next. It’s important to stay calm to be able to appropriately assess all the damage done to your Peoria, AZ home. Once the damage has been fully gauged, you can begin the process to dry everything and address mold and mildew. Visit for more information on water damage.